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Privacy Policy

Effective Date: 1 January 2026  Ā·  Last Updated: February 2026

1. Overview

Valotac© Studios ("we", "us", "our") develops and publishes VR games and related services. This Privacy Policy explains how we collect, use, store, and protect your information when you use our games or visit our website (valotac.com).

This policy covers our application(s), games, and services — not just our website. By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

This privacy policy is maintained in compliance with Meta's Developer Data Use Policy and Meta Quest VRCs (Submission Requirements). It is publicly accessible at valotac.com/privacy-policy.html.

2. Information We Collect

We collect only information necessary to operate and improve our services. This may include the following categories of user data:

  • Platform identity data — Username, Meta Horizon profile ID, and display name as provided by Meta Quest
  • Device identifiers — Device ID, IP address, and platform/OS version necessary for game operation and analytics
  • Gameplay data — Session data, in-game activity, achievements, and player progression
  • Multiplayer data — Real-time networking data processed via Photon Engine (Exit Games GmbH) for multiplayer functionality
  • Backend data — Player stats, leaderboards, and analytics via Microsoft PlayFab
  • Crash and performance data — Error logs and diagnostic data used to identify and fix bugs
We do not directly collect payment information. All purchases are handled exclusively through the Meta Horizon Store and are governed by Meta's own privacy policy and terms of service.

We do not collect biometric data, precise location data, or sensitive personal information beyond what is described above.

We do not use an Advertising ID and do not serve third-party advertisements within our games.

3. Third-Party Services

Our games rely on the following third-party services, each operating under their own privacy policies. By using our services, you acknowledge that data may be processed by these providers:

  • Meta Platforms, Inc. / Meta Quest — Platform identity, social features, and in-app purchases. See Meta's Privacy Policy and Meta's Developer Data Use Policy.
  • Photon Engine (Exit Games GmbH) — Real-time multiplayer networking infrastructure. Data may include user session information and in-game communications. See Photon's Privacy Policy.
  • Microsoft PlayFab (Microsoft Corporation) — Backend services including player data storage, leaderboards, and analytics. See Microsoft's Privacy Statement.

We are not responsible for the data practices of these third parties. We encourage you to review their respective policies.

3a. Meta Quest Platform Data

When you access our games through the Meta Quest platform, Meta Platforms, Inc. may share certain platform-level data with us necessary for game operation. This includes:

  • Your Meta account ID and username
  • Friends list and social graph data (if you grant permission)
  • Meta Quest device identifiers and hardware information
  • Platform achievement and entitlement data

Our games request only the Meta platform permissions necessary for core functionality. You can manage permissions granted to our applications through your Meta Quest device settings or the Meta account portal at meta.com/account.

We do not share your Meta account data with any third party beyond what is required to operate Photon multiplayer and PlayFab backend services.

3b. Meta Platform Purchases

Any in-app purchases or paid content are processed entirely through the Meta Quest Store. Valotac Studios does not receive, store, or process payment card data. Refund requests for purchases made through the Meta Quest Store must be directed to Meta directly via their support channels.

4. How We Use Your Information

We use collected information solely to:

  • Operate and maintain game services and multiplayer features
  • Track player progression, stats, and leaderboards
  • Diagnose crashes, bugs, and technical issues
  • Improve gameplay, balance, and user experience
  • Comply with legal obligations and Meta's Developer Data Use Policy

We do not sell your personal data to third parties. We do not use your data for targeted advertising.

5. User-Generated Content & Moderation

Our games may include features that allow players to communicate or interact with others (e.g. voice chat or in-game messaging via Photon). You acknowledge and agree that:

Valotac© Studios does not actively monitor, moderate, or review user-generated content or player communications in real time. We are not liable for content generated by users. Players interact at their own risk.

We reserve the right — but are not obligated — to investigate reports of abuse and take action (including account bans) at our sole discretion.

6. Data Retention & Deletion

We retain data for as long as necessary to operate our services or as required by law. When your account is deleted or becomes inactive, we will take reasonable steps to delete or anonymise associated data in line with our obligations under applicable law.

For data held by our third-party providers (Meta, Photon, PlayFab), deletion requests must be submitted directly to those providers as we do not have full control over their data retention practices.

To request deletion of any data we hold directly, contact us at [email protected].

7. International Users & Legal Compliance

Our services are available globally via the Meta Quest platform. By using our services, you consent to the processing of your data in Australia and in the countries where our third-party service providers operate.

We take reasonable steps to comply with applicable privacy and data protection laws, including:

  • General Data Protection Regulation (GDPR) — European Union
  • Australian Privacy Act 1988 and Australian Privacy Principles (APPs)
  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
  • Children's Online Privacy Protection Act (COPPA)

If you are a resident of the EU/EEA, you may have rights including the right to access, correct, or delete your personal data, and the right to object to certain processing. Contact us at [email protected] to exercise these rights.

8. Children's Privacy

Our services are not directed at children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. Meta Quest's own parental controls and age-gating systems apply at the platform level.

If you believe a child has provided us with personal data, please contact us at [email protected] and we will take steps to remove it.

9. Security

We implement reasonable technical and organisational measures to protect user data. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security and are not liable for breaches arising from circumstances beyond our reasonable control.

10. Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will update the effective date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

We maintain a current, publicly accessible version of this policy at valotac.com/privacy-policy.html as required by Meta's developer submission requirements.

11. Contact

For privacy-related questions, data requests, or concerns, contact us at: [email protected]

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